LEARN MORE ABOUT OUR SERVICES

Below are the answers to some of our most frequently asked questions. If you have a question about something that is not answered here, please don't hesitate to contact us!

PEST & TERMITE CONTROL PACKAGES

Get the peace of mind you deserve. Choose one of our comprehensive PEST or TERMITE control packages, and save an additional $20 when you book online.

Only if you want one! We offer one-time extermination services as well as annual service agreements for your home or place of business throughout Charlotte and surrounding areas.

  • FAQ Page

    • Do I have to sign a contract?

      Only if you want one! We offer one-time extermination services as well as annual service agreements for your home or place of business throughout Charlotte and surrounding areas. 

    • What forms of payment do you accept?

      We accept cash, check, American Express, Discover, Mastercard, Visa, and online payments. Click here to pay your bill online.

    • How long will it take to get an on-site appointment?

      Most appointments can be serviced within 2-3 days. We strive to accommodate all scheduling requests.

    • What is the typical cost for pest control services?

      Pricing will vary according to the type of treatment selected, degree of the infestation, and square footage to be treated. Take a look at our plan options on this page. If you have any questions, feel free to give us a call or submit our online request form for more information.

    • Do I need to leave my home or office for treatment?

      Not typically. Most pest control services can be performed with residents present. More extensive treatments, such as bed bug extermination and flea removal, require a 4-hour vacancy period following treatment.

    • Do you offer any guarantees?

      City Wide Exterminating guarantees to provide a pest-free home while using the most environmentally responsible, pet-friendly pest control solutions at an affordable rate. If you select an annual service agreement for pest control, and a problem arises between treatments, we provide additional targeted treatments at no charge.

    • What is involved in your pest control services?

      First we start with an assessment. We figure out why you’re having the pest problem, where it may be coming from, and how to eliminate it. Our technicians then treat accordingly and discuss any recommendations for ongoing pest prevention with you.

    • Is pest control safe or pet-friendly for my home or office (children, pets & plants)?

      Pesticides pose very little risk when handled and applied according to the manufacturer’s label and in accordance with state regulations. We take precautions to keep you, your family, pets, and your home safe. Through application and integrated pest management (IPM), our technicians can help solve your pest problems in the most responsible way possible.