Frequently Asked Questions

Q: Is pest control treatment safe for my home or office (children, pets, & plants)?

A: Pesticides pose very little risk when handled and applied according to the manufacturer's label and in accordance with state regulations. We take precautions to keep your family and pets safe. We recommend staying off of treated areas for at least 30 minutes or until otherwise dry. We are able to offer several options for pest control service, including The Green Option for more sensitive environments.

Q: What is involved in pest control treatment?

A: First, we start with assessment. We then proceed with an explanation of customized recommendations and treatment for your home or business. Based on the client's choice of treatment plan, our certified technicians work in conjunction with residents to successfully and efficiently eliminate pests.

Q: Do you have a guarantee?

A: City Wide Exterminating guarantees to provide a pest free home while using the most environmentally responsible pest solutions at an affordable rate. If you elect an annual service agreement for pest control, and a problem arises between treatments, we provide additional targeted treatments at no charge.

Q: Do I need to leave my home or office for treatment?

A: Not typically. Most pest services can be done with residents present. More extensive treatments, such as bedbugs and fleas, require a 4-hour vacancy period following treatment.

Q: What is the typical charge for pest control service?

A: Pricing will vary according to type of pest control elected, degree of infestation, and square footage to be treated.

Q: Why is there an "Initial Fee"?

A: Our certified technicians take the time to assess, inspect, and treat your home or office. The initial visit typically is a lengthier process than follow-up visits.

Q: How long will it take to get an appointment?

A: Most appointments can be serviced within 3-4 days. We strive to accommodate all scheduling requests.

Q: What forms of payment do you accept?

A: We accept cash, check, Visa, Mastercard, and online payments. Click here to pay your bill online.

Q: Do I have to sign a contract?

A: We offer service agreements that lock in your rate for one year. The service agreement is 100% optional, and you may cancel at any time with no cancellation fee.